Seat Fanatics Refund Policy

Concert Refund Policies

    1. Cancelled Event: If the concert is cancelled, Seat Fanatics will offer a full refund, including service fees. The refund is usually processed automatically to the original payment method. Please allow 10 to 15 days for processing.
    2. Rescheduled Event: If the concert is rescheduled, the ticket will typically be valid for the new date. If you cannot attend the rescheduled date, some event promoters will offer a refund or credit.
    3. Event Postponement: In case of postponement, tickets are usually valid for the new date. Refunds may be available, but policies vary.
    4. Venue Changes: If the concert is moved to a different venue, the ticket may still be valid. Refunds might be offered if the new venue is significantly different or inconvenient.
    5. Ticket Seller Policies: Each ticket seller (e.g., Ticketmaster, Eventbrite) may have specific refund policies (from point of purchase). Check the terms and conditions at the time of purchase, if you are selling on Seat Fanatics platform.
    6. Personal Circumstances: Refunds for personal reasons (e.g., illness, change of plans) are generally not offered.

Sporting Event Refund Policies

    1. Cancelled Game: If a game is cancelled, a full refund is usually offered, including service fees. This is typically processed automatically.
    2. Rescheduled Game: Tickets are usually valid for the rescheduled date. Refunds may be available if you cannot attend the new date.
    3. Postponed Game: Tickets remain valid for the new date. Refund policies may vary.
    4. Venue or Schedule Changes: If the game is moved to a different location or time, tickets may still be valid. Refunds might be provided if the changes are significant.
    5. Weather Conditions: For outdoor sports, events affected by weather might be rescheduled. Refund policies depend on the specific sport and league.
    6. Ticket Seller Policies: Each ticket seller (e.g., StubHub, SeatGeek) may have different refund policies. Check the terms and conditions at the time of purchase if you are selling on Seat Fanatics platform.
    7. Personal Circumstances: Refunds for personal reasons are generally not available. Some sellers might offer ticket insurance for an additional fee.

General Tips

    1. Contact Customer Service: If you need a refund, contact the ticket seller’s customer service as soon as possible.
    2. Keep Records: Retain your confirmation emails and any communication regarding the event for reference.