Frequently Asked Questions

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How does the platform work?

Our platform provides a streamlined process for buying, selling, and managing tickets online. You can create an account, buy tickets, and list your ticket. Create a ticket, set your price, and keep track of your ticket information. When customers sell with Seat Fanatics, we list your tickets on thousands of ticket resale websites. Once your tickets are sold, we assist you with secure ticket delivery and ensure prompt payment.

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Which marketplaces do you list on?

We partner with numerous marketplaces. Your tickets will be listed on multiple platforms simultaneously, maximizing exposure and increasing your chances of a successful sale.

Here’s a short list of marketplaces including, but not limited to:

  • Vivid Seats
  • StubHub
  • SeatGeek
  • Ticketmaster
  • Ticket Network
  • Gametime
  • Live Nation
  • Tick Pick
  • Plus, thousands of individual ticket broker "retail" websites

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Is it free to list my tickets on your platform?

Yes, it is free to list your tickets on our platform. You only pay a fee once your tickets are sold, ensuring that you can showcase your tickets to potential buyers without any upfront costs. Fees vary depending on where your tickets sell, as each website we sell through charges a different fee. On average you will be paying about 15% of the sale price, including our fee and the fee for the website where your tickets sell. For access to our full live rate sheet click here.

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How do I determine the price of my tickets?

Setting the right price is crucial for attracting buyers. Our sales consultant team has access to an industry-leading pricing tool. It provides us with market insights to help you make an informed decision, and the option to apply automation to your listing to maximize earning potential. You can also adjust the price to follow sales trends after initial pricing!

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How do I receive payment for my sold tickets?

Once your tickets are sold, we facilitate secure payment transactions. You will be paid around two weeks after the tickets are delivered to your buyer. The funds will be deposited directly into your bank account, ensuring hassle-free and timely payment.

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What happens if an event is canceled or postponed?

In the event of cancellations or postponements, we provide guidance and support to navigate the situation. We collaborate closely with buyers and sellers to ensure fair resolutions, which may include refund options or rescheduling.

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How do you ensure the security of my transactions and personal information?

The security and confidentiality of your information is our top priority. We employ industry-standard encryption and security measures to safeguard your transactions and personal data throughout the selling process. Your payment and tax information are input directly into our secure payment provider Stripe Merchant Services. We never have direct access to that information.

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What if I need assistance or have questions during the ticket-selling process?

We have a resolute support team available to assist you with any questions or concerns you have. You can reach out to us via email or Toll-Free at 888-376-5242. We provide comprehensive services to help you navigate the ticket process with ease.

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Can I sell different types of tickets, such as sports, concerts, and theater?

We welcome ticket diversity! Our platform caters to a variety of events, including sports, concerts, comedy, theater, and more. Seat Fanatics gives flexibility to reach a diverse audience of potential buyers. If your event is supported by the various ticket exchanges (StubHub, Vivid Seats, SeatGeek, etc) you can sell tickets through Seat Fanatics.

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What sets your ticket-selling platform apart from others?

We pride ourselves on providing a user-friendly and efficient ticketing experience. Our platform offers verified ticket inventory, maximum exposure for your tickets, timely payments, robust support, and advanced features such as customized ticket creation and fulfillment automation. We strive to deliver exceptional value and help you achieve success with your ticketing experience.

Contact Information:

SeatFanatics
Email: info@seatfanatics.com
Website: https://seatfanatics.com/